Welcome

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Please click on the link to access information about registering with a new GP Practice

To Register with a new GP Practice

Flu Vaccination Clinics

Influenza (Flu) is an acute viral respiratory infection which can be spread quickly from person to person.

Symptoms include fever, chills, headache, muscle pain, extreme fatigue, a dry cough, sore throat and stuffy nose; most of us will recover within a week but occasionally it can cause severe illness or even death in people at high risk.  Vaccination is the most effective way to prevent influenza; therefore patients who are considered to be at greater risk are offered a free vaccination.

If you are a registered patient at JRB Healthcare and are eligible for a flu vaccination, you should shortly be receiving an invite to attend one of our clinics. 

Please note, the vaccine for children is delivered out to practices on specific dates and we will notify you when the vaccine is available.

You are eligible for a flu vaccination if you are

• Are 65 years of age or older
• Aged 6 months to 64 years and are in an ‘at risk’ group, i.e. have a long term condition such as Asthma and other chronic respiratory diseases, Diabetes, Chronic Heart Disease, Renal Disease, Liver Disease or Immunosuppression.
• Are pregnant
• Are residing in a long stay residential or care home.
• Receive a carer’s allowance, or are the main carer for an elderly or disabled person whose welfare may be at risk if you fall ill.

If you believe you are eligible for a vaccination but do not receive an invite, please contact the practice. We are holding clinics most days at our two centres.

Public Health England Flu Vaccination advice

Evening and Weekend Appointments bookable through the practice

Patients registered with our Group can access additional routine appointments during evenings and weekends through the  GP+ Nottingham City service.

Appointments are available with GPs, Practice Nurses, Clinical Pharmacists and Physiotherapists in a fully equipped accessible location at 79a Upper Parliament Street in Nottingham City Centre.

This is not a walk-in service. Appointments are required and are bookable through the reception team at your own GP practice.

Our Mission Statement

Our values are based on trust, openness, honesty and transparency

Our aim is to put you the patient at the heart of everything we do, applying the highest standards of clinical knowledge to our practice. We want to reach every member of our practice population, delivering services that are tailored to the individuals needs. Our emphasis is on quality and safety and we share and learn together as a team, respecting and supporting one another in achieving our objectives.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that the patient needs and what the practice are offering, are always heading in the same direction.

Access

All entrances to our practices have activated doors, enabling easy wheelchair access over level ground

Chaperone

There are occasions when patients need to be assessed by a Doctor/Nurse which might involve intimate examinations.

Our practice is committed to putting patients at ease whenever possible and if you wish for a chaperone to be present during your examination, please do not hesitate to ask.

Staff Training

Occasionally the practice will close in the afternoon from 12.00  for staff training and updates - the following dates have been allocated for this to take place:

Tuesday 14th January 2020

Tuesday 4th February 2020

Tuesday 3rd March 2020

Dementia

JRB Healthcare has signed up to become dementia-friendly. We will be working with Alzheimer’s Society during the coming year and our staff will be participating in General Practice specific dementia awareness sessions. We will also be carrying out an assessment of how dementia-friendly we are and take steps to improve areas that need attention.

Included here are some useful contacts and links for support or advice if you are living with dementia or caring for someone with dementia. We welcome any feedback about how we are doing from patients, families and carers.

Alzheimer’s Society Dementia Support Service (Nottingham and Nottinghamshire):

Tel: 0115 934 3800

Alzheimer’s Society website (for anyone affected by dementia): https://www.alzheimers.org.uk/

Dementia Connect: https://www.alzheimers.org.uk/info/20011/find_support_near_you#!/search

National Dementia Helpline: Tel: 0300 222 11 22

Feedback and Complaints

We welcome your feedback and would appreciate you letting us know your comments or suggestions. You can click on the link below or fill in a Friends and Family Test Questionnaire and post it at Reception. If you have any concern regarding the delivery of our services, do please speak to our Reception Team who in turn will put you in touch with one of our Managers.

 Send us your comments or suggestions

Parking Facilities

Parking is available at Beechdale Surgery and RHR Medical Centre; both practices are accessible for wheelchair users